Shipping Policy

Shipping Policy

Last updated May 15, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://nothenorm.com/terms-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING OPTIONS?

Shipping Fees

We offer shipping at the following rates:

Shipping Method Estimated Delivery Shipping Fee
Europe 6-18 days $35
United Kingdom 6-12 days $35
United States & Canada 8-16 days $35
Middle East 6-12 days $25
Asia-Pacific 5-12 days $35
Rest of world 15-60 days $35

Shipping fees are currently fixed rates applied by destination zone. We are actively working to expand our logistics network and establish additional verified carrier partnerships. As our shipping coverage grows, rates for specific countries or regions may be reduced accordingly. Any updates to our shipping fees will be reflected in this policy.

All delivery times are estimated in good faith and are not guaranteed unless otherwise expressly stated. Shipping times may vary due to customs clearance procedures, local holidays, weather conditions, carrier disruptions, or other unforeseen delays.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Customers are solely responsible for any import duties, customs fees, taxes, or other charges imposed by local authorities in the destination country.

DO YOU DELIVER INTERNATIONALLY?

We currently offer international shipping to selected countries worldwide.

Free shipping promotions, if available, may be limited to selected countries, regions, products, or minimum order values.

For information about customs processes or country-specific shipping availability, please contact:

Please note that international deliveries may be subject to restrictions, regulations, customs procedures, and additional charges imposed by local authorities. You are responsible for complying with the laws and regulations applicable in your country and for paying any additional costs, duties, taxes, or fees associated with your order.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Customers are responsible for providing complete and accurate shipping information at checkout. We are not liable for delays, failed deliveries, lost packages, or additional costs resulting from incorrect or incomplete information provided by the customer.

We reserve the right, at our sole discretion, to restrict, suspend, or refuse shipping to certain countries, regions, territories, or individuals, including locations where delivery is prohibited by law, subject to trade sanctions, export restrictions, or where courier services are unavailable. We also reserve the right to cancel, limit, or refuse any order if we suspect fraudulent activity, unauthorized transactions, violations of applicable laws, or other circumstances that may expose us to financial or legal risk.

CARRIER RESPONSIBILITY AND TRACKING

Once an order has been handed over to the shipping carrier, transportation and delivery are under the responsibility of the carrier. Tracking information provided by the carrier may be used as proof of shipment and delivery.

We are not responsible for delays, damages, or losses caused by shipping carriers after the order has been dispatched, except where required by applicable law.

CUSTOMS, REFUSED, OR UNCLAIMED SHIPMENTS

If a shipment is refused, unclaimed, returned due to unpaid customs duties or taxes, failed delivery attempts, or incorrect shipping information, the customer may be responsible for any return shipping fees, customs charges, storage fees, and reshipping costs incurred.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will make reasonable efforts to inform you and provide an updated estimated delivery timeframe where possible.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

FORCE MAJEURE

We are not liable for shipping delays, failures, or losses caused by circumstances beyond our reasonable control, including but not limited to customs delays, carrier disruptions, labor strikes, natural disasters, severe weather conditions, pandemics, governmental actions, war, civil unrest, or technical failures.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://nothenorm.com/refund-returns/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: