Privacy Policy

Privacy Policy

Effective Date: April 27, 2025

Company Information:
NOTHENORM LIMITED
Company Number: 16387532
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: contact@nothenorm.com

1. Introduction

NOTHENORM LIMITED ("NOTHENORM", "we", "our", "us") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.nothenorm.com or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Information: Full name, date of birth, gender.

  • Contact Information: Email address, telephone number, billing and shipping addresses.

  • Payment Information: Credit card or payment details (processed securely by third-party payment providers; we do not store full card details).

  • Account Information: Login credentials if you create an account.

  • Transaction Information: Details of your purchases and order history.

  • Technical Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

  • Marketing Preferences: Your choices regarding receiving marketing communications.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Send transactional communications (order confirmations, shipping updates, etc.).

  • Improve our website and services.

  • Send promotional offers, newsletters, and marketing materials (only with your consent).

  • Detect, prevent, and address fraud, unauthorized activities, and security breaches.

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent.

  • The necessity to perform a contract with you (e.g., processing your order).

  • Compliance with legal obligations.

  • Our legitimate interests (e.g., improving our services and protecting against fraud).

5. Disclosure of Your Information

We may share your information with:

  • Trusted service providers (payment processors, couriers, IT support).

  • Professional advisors (lawyers, accountants).

  • Government authorities when required by law.

  • In case of business transfer (e.g., merger or sale of the company).

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

6. International Transfers

If we transfer your data outside the United Kingdom or the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, including satisfying any legal, accounting, or reporting requirements.

When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights

You have the following rights under data protection laws:

  • Right to access your personal information.

  • Right to rectify inaccurate or incomplete information.

  • Right to erase your personal information ("right to be forgotten").

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time for marketing communications.

  • Right to lodge a complaint with a supervisory authority.

To exercise any of your rights, please contact us at contact@nothenorm.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage.

All payment transactions are encrypted using SSL technology.

10. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

For more information, please refer to our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with the updated effective date.
We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
Email: contact@nothenorm.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Thank you for trusting NOTHENORM.

We are committed to protecting your privacy while delivering an exceptional luxury experience.