Terms and Conditions

Effective Date: April 27, 2025

Company Information:
NOTHENORM LIMITED
Company Number: 16387532
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: contact@nothenorm.com

1. Scope of Application

These Terms and Conditions govern the sale of products by NOTHENORM LIMITED ("NOTHENORM", "we", "our", "us") to you ("the customer", "you") via our website www.nothenorm.com.
By placing an order, you accept and agree to be bound by these Terms and Conditions.

2. Products

NOTHENORM specializes in luxury clothing and accessories.
We strive to ensure that product descriptions, images, and specifications are as accurate as possible.
However, slight variations may occur without affecting the essential characteristics of the products.

3. Prices

All prices are listed in USD ($) and include applicable VAT unless otherwise specified.
Shipping costs, customs duties, and any other applicable charges are indicated separately during the checkout process.

4. Ordering Process

Orders must be placed via our official website, www.nothenorm.com.
You are responsible for ensuring the accuracy of your personal information during the order process.
NOTHENORM reserves the right to refuse or cancel an order in case of payment issues, suspected fraud, or product unavailability.

5. Payment

We accept major payment methods, including Visa, MasterCard, American Express, and PayPal.
All payments must be completed in full before your order can be processed and shipped.
All transactions are secured and encrypted to ensure your privacy and safety.

6. Shipping and Delivery

Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays).
Standard delivery times range from 3 to 7 business days, depending on your location.
We ship worldwide using premium carriers such as DHL Express and FedEx.
Delivery delays caused by customs or unforeseen circumstances are beyond our control.
Shipping costs are calculated and displayed at checkout.

7. Transfer of Ownership and Risk

Ownership of the products transfers to you upon receipt of full payment.
Risk of loss or damage passes to you once the products are delivered to the specified address.

8. Right of Withdrawal (Returns Policy)

You have the right to withdraw from your purchase and return products within 14 days of delivery.

Return Conditions:

Items must be returned unworn, unwashed, undamaged, and with original tags and packaging.
Returns are not accepted for personalized items or intimate apparel (e.g., underwear).

Return Procedure:

Contact us at contact@nothenorm.com to initiate a return request.
Return shipping costs are the customer's responsibility unless otherwise specified.
Refunds are issued within 14 days upon receiving and inspecting the returned products.

9. Warranties and Liability

Our products comply with UK consumer protection laws.
NOTHENORM's liability for any product purchased is strictly limited to the purchase price of that product.
We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

10. Force Majeure

We are not responsible for any delay or failure to perform our obligations due to events beyond our reasonable control, such as natural disasters, government actions, wars, pandemics, labor strikes, or disruptions in supply chains.

11. Intellectual Property

All content on our website — including logos, brand names, images, text, and designs — is the exclusive property of NOTHENORM LIMITED.
Any reproduction, distribution, or use of our intellectual property without prior written consent is strictly prohibited.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be exclusively resolved by the courts located in London, United Kingdom.

Thank you for shopping with NOTHENORM.

We are proud to provide you with an unparalleled luxury fashion experience.